Friday, February 12, 2010

No good

Gidday.

Brief update today as I am back to cellphone internet.

I knew it was too good to be true. Having decent internet. Firstly discovered that the plan we were assured was uncapped turned out to be capped at 1.5 mbits. Decided to pay the extra $10 a month for uncapped speed. Next day... bam. No internet. Cut off. Dead as a door nail. We successfully had (slow) ADSL for no more than 2 days. Luckily the cutoff day coincided with getting a work cellphone, so I could ring telstra's helpdesk without it costing me several limbs and and probably a vital organ or two.

I won't bore you with details but I spent around 3 hours on the phone to several operators, all re verifying my details as they went. They couldn't get through their head the actual fault, IE, it didn't work, and told me they had to get their "higher level help desk" to call me back next day.

Which, to my surprise, they actually did. In the middle of the day. And expected me to tell them what the lights were doing on my modem. I told him what they were doing even though I wasn't there, and he said it was a major and would get yet another consultant to ring me back later.

Come about 7:30 that night, I was suprised yet again to receive another phone call. I was greeted with a "oh are you not at home". I said of course I am. Turned out he had rung our so called "home" number, which of course we haven't a phone plugged into because we don't use it.

This fellow at least appeared to have some technical knowledge, and between us managed to work out the fault was in the exchange and caused by them. As usual. Then he gave me the good news that it was monday or tuesday before they would be looking at it. This is a 10 minute job at best.

Needless to say I am yet again not best pleased, if they expect to get paid for this "months" internet usage they are mistaken.

So, back to the waiting game... I will let you know how we get on.

Working saturday, so will be a short weekend. Went and bought a pack and some hiking boots today, boy was that a mission. You kind of expect to be able to buy walking boots kind of like in NZ, pretty much anywhere. But no. Not here. There is a sum total of one store in all of Gladstone with any boots even resembling walking boots, and they were last years stock and they can't get any more until August. Luckily I found a suitable pair and subsequently purchased them. Not quite as good as my Kiwi ones but they will suffice.

And another thing..

All the good TV programs are on at stupid hours of the night, and crap is on when people actually want to watch TV. And all TV runs about 10 minutes late.
*sigh*

Will have to invest in a topfield HD TV recorder so we can record and then watch at our leisure me thinks.

Right, Off to cook some dinner.

TTFN

No comments:

Post a Comment